Once product is delivered to customer then only customer able to exchange the product
Refunds are only available in the event of an order being cancelled by us due to an issue with the order. The refund process may take 10-14 days to credit to your account and you will receive an update from the phone pe gateway team
if u want to change size u can easily exchange by doing courier to us on our address from your end charges will be yours
We offer a 7-day return policy, commencing from the date of receipt of your item. In order to be eligible for a return, the item must be in its original condition, unworn and unused with all tags and packaging intact. Additionally, a proof of purchase, such as a receipt, must be provided.
To initiate a return, kindly contact us at +91-9558953487 Upon approval of your request, we will provide a return shipping label along with instructions on how and where to send the package. Please note that items sent back to us without prior notification will not be accepted.
Procedure:
Contact us at +91-9558953487 for any queries regarding returns, exchanges or refunds.
Upon approval, courier the product to the following address: OPP regal cinema , ok shoes , ahemdabad 380001
Upon dispatch, kindly watsapp us the receipt at 9558953487 , 8799127649
Upon receipt, we will be in touch to commence the exchange process.
once when we get product we will check and then we dispatch from our end
For any further assistance, please do not hesitate to reach out to us at 9558953487 , 8799127649
Damages and Issues
360 video is cumpulsory . Please inspect your order upon receipt and inform us immediately in case of any defects, damages or incorrect items received. We are committed to resolving any issues and ensuring your satisfaction.
